Privacy Policy

Novas respects your privacy. This Privacy Policy explains what personal information we collect, why we use it, and what choices you may have.

1. Information We Collect

We may collect:

• Your name, email address, phone number, and company name

• Booking and project information

• Billing and transaction details

• Messages, inquiries, feedback, and correspondence

• Photographs, videos, and other materials submitted or created during a project

• Technical information such as IP address, browser type, device information, and website activity

• Cookie and analytics information, where enabled

Please do not submit sensitive personal information unless it is necessary for your project and has been requested by Novas.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and manage bookings

• Plan, produce, edit, and deliver photography projects

• Process payments and maintain business records

• Provide customer support

• Operate, secure, and improve our website

• Send marketing communications when you have agreed to receive them

• Meet legal, tax, accounting, and regulatory obligations

3. Legal Bases

Where applicable, we process personal information based on the performance of a contract, your consent, our legitimate business interests, or compliance with a legal obligation.

You may withdraw your consent at any time. Withdrawal does not affect processing completed before consent was withdrawn.

4. Sharing of Information

We may share information with trusted service providers that support our business, including hosting, analytics, payment processing, cloud storage, email, printing, and delivery providers.

We may also disclose information when required by law, to protect our rights, or as part of a business transfer. We do not sell personal information for money.

5. Photographs and Portfolio Use

Photographs may contain personal information when individuals can be identified.

Novas processes and publishes such images according to the applicable booking agreement, model release, client authorization, or another valid legal basis. You may contact us if you have questions about an image featuring you.

6. Cookies and Analytics

Our website may use essential cookies and, where enabled, analytics or marketing technologies. You can control non-essential cookies through the consent settings available on the website or through your browser.

Disabling certain cookies may affect how the website functions.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including project delivery, recordkeeping, dispute resolution, and legal compliance.

Project files and photographs may be retained for archival purposes according to our client agreement and internal retention practices.

8. Data Security

We use reasonable administrative and technical measures to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to restrict or object to certain processing and withdraw consent.

To submit a request, contact us at [privacy email address]. We may need to verify your identity before responding.

EU and UK users may also lodge a complaint with their local data protection authority. These rights align with the information individuals should receive about data processing under European privacy rules. European Commission guidance

10. International Transfers

Our service providers may process information in countries outside your place of residence. Where required, we use appropriate safeguards for international transfers.

11. Children’s Privacy

Our website and services are not directed to children. If a photography project involves a minor, consent must be provided by a parent or legal guardian where required.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised update date.

13. Contact Us

For privacy questions or requests, contact:

Novas
[Business address]
[Privacy email address]
[Phone number]